1. Information We Collect

When you use our E-Sign services, we may collect the following types of information:

• Personal Information: Name, Email Address, Phone Number, Address, Date of Birth, Identity Proof (e.g., Aadhaar, PAN), and Photograph.

• Digital Signature Data: Documents, signatures, and related authentication data required for issuing or verifying a digital signature.

• Technical Information: IP address, browser type, operating system, and usage patterns.

2. How We Use Your Information

We use your information to:

• Process your digital signature application and verification.

• Comply with legal and regulatory requirements (as per CCA guidelines).

• Provide customer support and resolve service-related queries.

• Enhance website functionality and user experience.

3. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. All transactions are encrypted, and sensitive data is stored securely as per government norms.

4. Data Sharing & Disclosure

Your personal information will not be sold or shared with third parties, except:

• When required by law, court order, or regulatory authority.

• To authorized certifying authorities (e.g., Capricorn CA) for issuing your DSC.

• To trusted service providers bound by confidentiality agreements.

5. Cookies & Tracking

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but certain features may not function properly.

6. Your Rights

You have the right to:

• Access and update your personal information.

• Request deletion of your personal data, subject to legal obligations.

• Withdraw consent for non-essential data processing.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

8. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”